• UV20483 Follow health and safety practice in the salon:  Health and Safety is crucial in the salon in which you work. You will be able to carry out a simple risk analysis, recognise a hazard, deal with the hazards you have found and follow safe and hygienic working practices. You will learn about firefighting equipment, first aid resources, emergency and evacuation procedures.
• UV20453 Client care and communication in beauty- related industries: Client care and communication in the Spa Industry is very important when developing a good relationships with you clients. Good communication skills are crucial when doing consultations, dealing with complaints, client comfort and all forms of client care.
• UV20398 Provide facial skin care: In this unit you will learn about maintaining and improving facial skin condition using exfoliation, skin warming, come done extraction, facial massage, mask treatments and facial moisturising products. You will need to maintain effective health, safety and hygiene procedures throughout your work.

What you will learn: 

• Prepare yourself, client and work area for facial skin care treatment
• Use suitable consultation techniques to identify treatment objectives
• Carry out a skin analysis, provide clear recommendations to the client, select products, tools and equipment to suit client treatment needs, skin types and conditions.
• Communicate and behave in a professional manner
• Position yourself and the client correctly throughout the treatment
• Use products, tools, equipment and techniques to suit client treatment needs, skin type and conditions. Complete the treatment to the satisfaction of the client. Record the results of the treatment. Provide suitable aftercare advice

VTCT Level 2 Award in Facial Massage and Skincare (QCF)

This qualification has been designed to develop your practical skills in; how to provide facial treatments. You will develop a sound knowledge of health and safety practices in a salon environment, along with client care and communication skills required for working within the beauty sector. The purpose of this qualification is to give you a basic introduction to beauty therapy skills with further progression opportunities. This qualification is approved and supported by the Hairdressing and Beauty Industry Authority
(HABIA), the standard setting body for hair, beauty, nails and spa

VTCT courses are assessed and verified by centre staff. Work will be set to improve your practical skills, knowledge and understanding. For practical elements, you will be observed by your assessor. All your work must be collected in a portfolio of evidence. Your centre will have an internal verifier whose role is to check that your assessment and evidence is valid and reliable and meets VTCT and regulatory requirements. An external verifier, appointed by VTCT, will visit your centre to sample and quality-check assessments, the internal verification process and the evidence gathered. You may be asked to attend on a different day from usual if requested by the external verifier. This record of assessment book is your property and must be in your possession when you are being assessed or verified. It must be kept safe. You and your course assessor will together complete this book to show achievement of all learning outcomes, assessment criteria and ranges.

As part of this qualification you are required to produce a portfolio of evidence. A portfolio will confirm the knowledge, understanding and skills that you have learnt. It may be in electronic or paper format. Your assessor will provide guidance on how to prepare the portfolio of evidence and how to show practical achievement, and understanding of the knowledge required to successfully complete this qualification. It is this booklet along with the portfolio of evidence that will serve as the prime source of evidence for this qualification.

• Observed work
• Witness statements
• Audio-visual media
• Evidence of prior learning or attainment
• Written questions
• Oral questions
• Assignments
• Case studies All evidence should be documented in the portfolio and cross referenced to unit outcomes.